Frequently Asked Questions
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How it Works
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Canada Auto Group can provide you with a specifically designed financing program to fit your exact needs. Unlike banks, we can help you regardless
if you have good or bad credit.
When you work with us you will have direct access to our finance partners' departments that specialize in helping people with bad credit. This is how we have been able to play an key role in helping Canadians find all types of affordable vehicles.
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What kind of information do you need from me?
We will only ask you for information necessary for us to help you get approved. By knowing your basic info and a few details about your financial circumstances, we can connect you with one of our partner's that will give you the best chance of getting approved for a vehicle.
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How much money can I get pre-approved for?
The amount of money that you can get pre-approved for is determined by multiple components. Once you have applied, the specialist assigned to your account will reach out to you with you to help match you with the right vehicle that fits within your monthly budget.
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How long does the process take?
Filling out an application will take approximately two minutes. You will then hear back from one of our dealership partners within 24 hours. If you have not heard from us within 48 hours, please contact us to address your account.
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What are your Terms and Conditions?
We respect the fact that you want to be aware of what you are signing up for. Our terms and conditions can be accessed here. The terms of each individual's application will be based on each applicants information. To learn more about how the information on your application will be shared, please refer to our privacy policy here.
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Not exactly. We link our customers with programs that assist people who are facing poor or no credit circumstances. This allows our customers to buy the vehicle they need, but our partner would be managing all areas of financing.
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While you should still verify with your finance provider, when you buy a vehicle your loan will be reported to the credit bureau. If all payments are made on time, it is possible that financing a vehicle can help repair your credit.
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Our offices are located throughout Canada and we work with over 400 dealership locations from coast to coast. Our services are offered to every province and territory in Canada, and it is more than likely that we have partners located near you.
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Yes. We are more than willing to work with you to accept your trade in, even if you do not own your vehicle out-right. In addition, many times we are able to help you use your trade in as a down payment to lower your monthly payments.
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But I’ve been denied an auto loan before. Can you still help me?
Yes, definitely! We have couple options. First, we will locate a partner in your area that will be able to determine your approval options. You won't have to waste time searching for someone who will approve you. We'll find them for you.
Next, our partner will contact to let and advise you your options. As you never have an obligation to buy through us, you can then make an informed decision on moving forward with purchasing your vehicle. If you choose to purchase a vehicle, you are able to drive your new car off the lot that same day!
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Requirements
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What are your minimum requirements?
Our minimum requirements are that you are the age of majority in the province that you reside in, and that you are a permanent resident in Canada. Other than that, we are happy to accept applications from people in all types of financial circumstances.
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Do I have to do a credit check?
Yes, a credit check will be a necessary part of the approval process.
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Am I obligated to purchase a vehicle if I apply?
No, never. When our dealership partner gets in contact with you, they will allow you to make an informed decision upon whether you would like to purchase a vehicle.
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Do you help people receiving income assistance?
Absolutely. While this might limit your chances of finding an approval, we are more than happy to give you every option possible so you can drive home in a vehicle.
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A down payment is not always required, although highly suggested as it is the easiest way of lowering your monthly payments, thus allowing you to pay off your vehicle quicker.
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Our customers are typically able to receive an approval without a cosigner. However, it entirely depends on information relative to their application.
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I’m currently and/or was previously bankrupt. Can you still help me?
Yes, we have helped many Canadians who have experienced bankruptcy. When you apply through Canada Auto Group, we are able to connect you with one of our partners that has specific programs designed to help individuals going through bankruptcy. There may be a few extra steps involved with acquiring your vehicle as our partner would need additional information from your trustee, but we are typically able to provide our customers with great options.
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Vehicles & Payment Details
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Where can I view your vehicle inventory?
Our network includes hundreds of dealers from across the country. We are not able to provide you with a single inventory as our service is designed to match you with the auto dealer that can best meet your needs based on your budget, location, and the type of vehicle you are in the market for. Once we have connected you to a dealer, you will be able to view their inventory and find the vehicle that is best for you. We'd be more than happy to provide you with a sample inventory, however. Just contact us and we will provide you with a sample current inventory list.
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What types of vehicles can you offer?
We offer every type of vehicle! You name it. Trucks, cars, SUVs, you name it.
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What are the associated interest rates?
We do not maintain average interest rates because we our not providing a financing service. Usually, the interest rate will be determined the amount of money financed, the length of the term, and the exact approval details each individual qualifies for. The length of the term is typically up to you and how quickly you would like to pay off your loan.